A: We offer self check-in! You will receive an email and/or text with your door code before check-in. Check-in time is any time after 3pm. Please try to arrive before dark in case you have unforeseen trouble.

A: We may be able to adjust our standard times with advance notice. There are times when an earlier check-in is possible. If there is a group checking out on the same day you arrive, this is NOT possible. You must email in advance for early check-in / late check-out. Check out is 10am.

A: There is NO SMOKING allowed in any building nor within 25 feet of any building. This prohibition includes all forms of smoking and vaping. Violation of this paragraph is grounds for immediate eviction or ejectment of Tenant without refund. A $500 fine will be applied for smoking inside the lodge and Hotel rooms. Smoking is allowed outside of the lodge away from any open windows or doors with proper removal of butts. If we have to clean up cigarette waste your room/group will be assessed an extra $100 cleaning fee.

A: Pets are only allowed outdoors at Williams Lake Resort. No animals inside the lodge or Hotel. “Service animals” are allowed without a fee with proper documentation. Please pick up after your pet 🙂 If pets are in rooms or other buildings on the property you will be fined $500. If we have to clean up after your animal you will be charged a $100 extra cleaning fee. Noisy dogs that cause disturbance to residents at the lake will not be tolerated.

A: If you make a reservation through Airbnb, the cancellation policy information is available in the listing. We currently have a “Strict” cancellation policy. Cancellations made up to 30 days in advance can be allowed a refund. Cancellations within 30 days of your arrival date are non refundable. As a small resort, we depend greatly on pre-booked occupancy and need to stay as full as possible to keep our doors open. That being said, we understand that emergencies do occur and we try to do our best to err on the side of fairness and working things out. If you need to cancel or reschedule your stay please contact us as soon as possible.

A: At Williams Lake Resort there can be no loud music outside after 10:00 PM (music can be on but turned down between 10pm & 11pm) and absolutely no music, cheering or yelling after 11:00 PM. If this ordinance is not followed law enforcement may be called and you will be charged a $500 fee.

A: Individual room reservations do not have access to the interior lodge amenities. Individual rooms have a mini fridge and microwave. You will need your own eating utensils. All bedding is provided. There is hand soap, and general purpose soap\shampoo combination in each shower.
If you have booked rooms AND use of the Lodge we’ve got you covered! Our kitchen is fully stocked with plates, bowls, cups, utensils, and cookware including: microwave, crock pot, basic pots and pans, blender, toaster, coffee maker, hand mixer, mixing bowls, serving bowls, child booster chair and basic cleaning supplies.
The bedrooms all have bedding. If you need a pack-n-play please let us know so we can have it ready for you. A more specific itemized list can be emailed to guests with confirmed reservations.

A: Yes. We have an outdoor gas grill, propane included.

A: Yes. Our WIFI is strongest in and around the lodge. Password for the internet will be provided before check-in. Wifi is for communicating only and can be spotty sometimes. Once you get to your room the signals usually drop off. If you want to make phone calls there is a signal booster at the East side of the Lodge or you can make calls over WIFI, but you must “enable wifi calling” in the settings on your phone BEFORE you leave your home service area.

A: No. A Smart TV is located in the Lodge for groups with Lodge reservations. You can log in to your personal apps for streaming: Disney, Hulu, Prime, etc. You will need to use your own login information. Please LOG OUT of your apps before you leave.

A: We do not currently have a laundry room for your use. It is currently under construction for the near future. Please check with us for a time-frame for completion if you think you will need use of laundry facilities.

A: Williams Lake Resort is approximately 385 miles from Salt Lake City, UT and 263 miles from Boise. We are about 176 miles from Idaho Falls.

A: Easy enough, check out the Weather Forecast & Conditions

A: Yes, we have a kitchen inside the lodge that has a large double sink, lots of counter top space, refrigerators, oven, cook top, and a deep freezer.

A: Your help with a smooth vacate allows the next tenants to enjoy “The Property”. Often times, the next tenant begins occupancy just 5 hours after your vacating of the premises, thus the following vacate procedure is imperative to the smooth operation of our vacation rental.

• Pick up ALL trash around the inside & outside of the buildings
• Wash all dishes and silverware and put away
• All furniture & decor items must be where you found them
• Outdoor furniture must be where you found it
• Pick up any cigarette butts
• Replacement or repair fee for damaged furniture or decor will be charged
• No Fireworks allowed.

If you notice any problems with the facility or damage to the facility, Email us as soon as possible at williamslakeresort@gmail.com, so we know in advance, fix the problem and do not hold you responsible!